Website Digital Drifters
Entry Level Chat Support Specialist: Join our dynamic team as a Chat Support Specialist, where you’ll engage with customers, resolve inquiries, and provide exceptional service through live chat. No prior experience is required; we value enthusiasm and a willingness to learn. You’ll develop communication skills, gain product knowledge, and contribute to customer satisfaction. This role offers a supportive environment, growth opportunities, and the chance to be part of a collaborative team dedicated to delivering outstanding customer experiences.
This role involves engaging with potential customers through various digital communication channels, primarily focusing on answering live chat messages for businesses on websites and social media platforms. Utilizing tools like Facebook Messenger, the role requires providing prompt and accurate information, addressing inquiries, and guiding prospects through the sales funnel. Additionally, the position includes identifying customer needs, offering tailored solutions, and maintaining detailed records of interactions. Strong communication skills, a customer-centric approach, and the ability to work independently in a remote setting are essential for success in this telemarketing role.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.